PromptArmorBook a Demo
RT (Request Tracker) iconRt

RT (Request Tracker) Connector Risk

Assess and monitor the risk of the RT (Request Tracker) connector in Anthropic Claude, OpenAI Codex, and Microsoft Copilot.

MCP server for RT (Request Tracker) — search tickets, manage queues, add comments and replies, and update ticket fields.

Book a connector risk demo

Viewing Details For

Connector Details

Connects Claude to a live RT (Request Tracker) instance via the REST2 API. Supports searching tickets with TicketSQL, reading ticket details and history, creating and updating tickets (including custom fields, custom roles, links, and date fields), adding comments and replies, and looking up queues and users.

Type
Local
Works With
claude-desktop
Categories
rt, request-tracker, ticketing, helpdesk, bestpractical
Visibility
commercial
Added
3/31/2026

Tools the RT (Request Tracker) Connector Exposes to Anthropic Claude

search_tickets
get_ticket
get_ticket_history
get_transaction
get_queue
list_queues
get_queue_fields
lookup_user
get_current_user
get_ticketsql_grammar
create_ticket
update_ticket
add_comment
add_reply
get_ticket_attachments
get_attachment
save_attachment

Want a live walkthrough of this connector?

PromptArmor tracks connector risk across Claude, Codex, Copilot, and other MCP-enabled platforms. Book a demo to see the live connector risk dashboard for your environment.

Book a demo