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Avaya
Avaya
Full AI risk report

Covering 26+ risk vectors mapped to the OWASP LLM Top 10, NIST AI RMF, and more.

Avaya Infinity Platform: Orchestrates LLMs and AI agents via Model Context Protocol (MCP) to call enterprise tools and data, route tasks, and generate responses within contact center workflows.

PromptArmor is trusted across the Fortune 50 and AmLaw 50

Global 2000
Software Company
Fortune 50
Healthcare Company
Top 10
Law Firm
Fortune 50
Technology Company
Fortune 100
Manufacturing Company
Top 20
Law Firm
Cloud 100
Technology Company
Am Law 100
Law Firm
Global 2000
Software Company
Fortune 50
Healthcare Company
Top 10
Law Firm
Fortune 50
Technology Company
Fortune 100
Manufacturing Company
Top 20
Law Firm
Cloud 100
Technology Company
Am Law 100
Law Firm

How do you protect your data when using Avaya?

Avaya Feature and Pricing Detail

Feature Details

Avaya Infinity Platform
Orchestrates LLMs and AI agents via Model Context Protocol (MCP) to call enterprise tools and data, route tasks, and generate responses within contact center workflows.

Pricing Details

Freemium
Offers free tiers.
Per License
Charges per user, org, or access point.
Consumption-Based
Pay per token, API call, inference, etc.
Outcome-Based
Pay only when certain results or performance goals are achieved.
01

Are you spending time figuring out what Avaya even does?

02

Is the business asking you to review the AI risk in Avaya

03

Do you know when Avaya is updating its AI features?

Why is AI risk important?

13%

of enterprises have suffered an AI-related security breach in the last year, including AI-generated phishing and malicious prompt injection.

$4.4M

average cost per incident, with indirect prompt injection and data leakage via LLMs now among the top attack vectors across industries.

Here are some facts about Avaya

#1

Avaya was established in 2000 as a spin-off from Lucent Technologies, which itself originated from AT&T, and has grown into a global leader in business collaboration and communication solutions with offices in 145 countries and approximately 12,700 employees worldwide.

#2

The company went private in 2007 after being acquired by private equity firms TPG Capital and Silver Lake Partners, enabling it to accelerate innovation and expand its portfolio, including acquisitions like Nortel Enterprise Solutions and Radvision.

#3

Avaya provides cloud communications and unified communications platforms serving over 220,000 customer locations in 190 countries, with a strong focus on multi-channel customer engagement, hybrid cloud deployments, and advanced technologies such as AI and intelligent routing.

Unlock the Full AI Risk Report

A comprehensive view of Avaya's AI risk, covering 26 risk vectors mapped to OWASP LLM Top 10, NIST AI RMF, MITRE ATLAS, and more.

FAQ

What are the new AI security risks?

Indirect prompt injection, data exfiltration through connected tools, and sensitive information disclosure are the most common, and they map to the OWASP LLM Top 10 and MITRE ATLAS.

What industries do you specialize in?

PromptArmor works across the Fortune 50 and AmLaw 50, with depth in legal, financial services, healthcare, and technology.

How do I see how a vendor maps to the OWASP for LLM Top 10?

Request the full risk report. Each vendor is scored against every OWASP LLM Top 10 category, plus NIST AI RMF and MITRE ATLAS.

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