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Customerly
Customerly
Full AI risk report

Covering 26+ risk vectors mapped to the OWASP LLM Top 10, NIST AI RMF, and more.

Aura: Handles customer conversations as an AI chat assistant, detects intents to start chatflows, runs mission-based workflows, supports multilingual replies with confidence scores, escalates cases to agents, and tracks performance.

PromptArmor is trusted across the Fortune 50 and AmLaw 50

Global 2000
Software Company
Fortune 50
Healthcare Company
Top 10
Law Firm
Fortune 50
Technology Company
Fortune 100
Manufacturing Company
Top 20
Law Firm
Cloud 100
Technology Company
Am Law 100
Law Firm
Global 2000
Software Company
Fortune 50
Healthcare Company
Top 10
Law Firm
Fortune 50
Technology Company
Fortune 100
Manufacturing Company
Top 20
Law Firm
Cloud 100
Technology Company
Am Law 100
Law Firm

How do you protect your data when using Customerly?

Customerly Feature and Pricing Detail

Feature Details

Aura
Handles customer conversations as an AI chat assistant, detects intents to start chatflows, runs mission-based workflows, supports multilingual replies with confidence scores, escalates cases to agents, and tracks performance.

Pricing Details

Freemium
Offers free tiers.
Per License
Charges per user, org, or access point.
Consumption-Based
Pay per token, API call, inference, etc.
Outcome-Based
Pay only when certain results or performance goals are achieved.
01

Are you spending time figuring out what Customerly even does?

02

Is the business asking you to review the AI risk in Customerly

03

Do you know when Customerly is updating its AI features?

Why is AI risk important?

13%

of enterprises have suffered an AI-related security breach in the last year, including AI-generated phishing and malicious prompt injection.

$4.4M

average cost per incident, with indirect prompt injection and data leakage via LLMs now among the top attack vectors across industries.

Here are some facts about Customerly

#1

Customerly is a modern, AI-powered customer support and engagement suite specifically designed for SaaS companies and fast-growing digital businesses. It offers features like live chat, email marketing, and customer surveys to enhance customer interaction.

#2

The company was able to grow from 0 to 2500 users primarily through word-of-mouth and strategic use of a "powered by" label on its live chat widget. This growth was achieved without relying on external investors.

#3

Customerly launched a successful Lifetime Deal (LTD) strategy, where customers pay once for a lifetime license, which helped the company raise significant funds quickly. This approach allowed them to accelerate their growth without traditional investment.

Unlock the Full AI Risk Report

A comprehensive view of Customerly's AI risk, covering 26 risk vectors mapped to OWASP LLM Top 10, NIST AI RMF, MITRE ATLAS, and more.

FAQ

What are the new AI security risks?

Indirect prompt injection, data exfiltration through connected tools, and sensitive information disclosure are the most common, and they map to the OWASP LLM Top 10 and MITRE ATLAS.

What industries do you specialize in?

PromptArmor works across the Fortune 50 and AmLaw 50, with depth in legal, financial services, healthcare, and technology.

How do I see how a vendor maps to the OWASP for LLM Top 10?

Request the full risk report. Each vendor is scored against every OWASP LLM Top 10 category, plus NIST AI RMF and MITRE ATLAS.

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