PromptArmorBook a Demo
Dialpad
Dialpad
Full AI risk report

Covering 26+ risk vectors mapped to the OWASP LLM Top 10, NIST AI RMF, and more.

Dialpad AI: Transcribes and analyzes calls and meetings, and provides features such as AI call summaries, AI Recaps, AI Live Coach, AI Playbooks, AI Scorecards, AI CSAT, and Custom Moments.

PromptArmor is trusted across the Fortune 50 and AmLaw 50

Global 2000
Software Company
Fortune 50
Healthcare Company
Top 10
Law Firm
Fortune 50
Technology Company
Fortune 100
Manufacturing Company
Top 20
Law Firm
Cloud 100
Technology Company
Am Law 100
Law Firm
Global 2000
Software Company
Fortune 50
Healthcare Company
Top 10
Law Firm
Fortune 50
Technology Company
Fortune 100
Manufacturing Company
Top 20
Law Firm
Cloud 100
Technology Company
Am Law 100
Law Firm

How do you protect your data when using Dialpad?

Dialpad Feature and Pricing Detail

Feature Details

Dialpad AI
Transcribes and analyzes calls and meetings, and provides features such as AI call summaries, AI Recaps, AI Live Coach, AI Playbooks, AI Scorecards, AI CSAT, and Custom Moments.

Pricing Details

Freemium
Offers free tiers.
Per License
Charges per user, org, or access point.
Consumption-Based
Pay per token, API call, inference, etc.
Outcome-Based
Pay only when certain results or performance goals are achieved.
01

Are you spending time figuring out what Dialpad even does?

02

Is the business asking you to review the AI risk in Dialpad

03

Do you know when Dialpad is updating its AI features?

Why is AI risk important?

13%

of enterprises have suffered an AI-related security breach in the last year, including AI-generated phishing and malicious prompt injection.

$4.4M

average cost per incident, with indirect prompt injection and data leakage via LLMs now among the top attack vectors across industries.

Here are some facts about Dialpad

#1

Dialpad was founded in 2011 by Craig Walker and Brian Peterson, both veterans of Google Voice, and has evolved from a cloud-based phone system into a unified business communications platform combining telephony, meetings, messaging, and AI-powered analytics.

#2

The company has over 3,000 customers and generates approximately $200 million in annual recurring revenue, positioning itself as a strong competitor in enterprise-grade global phone systems and unified communications.

#3

Dialpad leverages proprietary data from over 4 billion minutes of voice and meeting interactions to power advanced AI features such as call summarization and AI coaching, differentiating itself with an integrated AI-driven communications platform.

Unlock the Full AI Risk Report

A comprehensive view of Dialpad's AI risk, covering 26 risk vectors mapped to OWASP LLM Top 10, NIST AI RMF, MITRE ATLAS, and more.

FAQ

What are the new AI security risks?

Indirect prompt injection, data exfiltration through connected tools, and sensitive information disclosure are the most common, and they map to the OWASP LLM Top 10 and MITRE ATLAS.

What industries do you specialize in?

PromptArmor works across the Fortune 50 and AmLaw 50, with depth in legal, financial services, healthcare, and technology.

How do I see how a vendor maps to the OWASP for LLM Top 10?

Request the full risk report. Each vendor is scored against every OWASP LLM Top 10 category, plus NIST AI RMF and MITRE ATLAS.

Other top requested vendors